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Privacy Policy
Last updated September 2014

Janice Andersen is committed to protecting the privacy of data we collect and hold. As part of this commitment, we have implemented a privacy policy relating to the way in which we process the information provided by clients, candidates and anybody else on whom we hold data. This policy relates to all information collected by Janice Andersen, either through this website or through other communication means. Additional information may be found under our Data Protection Policy

The information we collect applies to two types of information:

1. Personally Identifiable Information

Janice Andersen collects personal data from individuals in order to provide services as a Health and Well-being Company. Typically this data comprises what is included in a Clinical Health consultation but with Lifestyle, Family History and Nutritional data where relevant (For example Name, Contact details, Medical history past and present, Daily Activities e.g diet and exercise, type of job, caring responsibilities, and special requirements e.g Disability relevant to diagnostics, treatment or service provision. Please refer our Equality and Diversity Policy

We make every effort to ensure that any information held is accurate and as up-to-date as possible.

It is not Janice Andersen policy to seek any sensitive information unless legally required in order to diagnose, recommend or deliver the particular service or treatment or provide recommendations e.g clincial tests or products. Sensitive information includes data relating to physical or mental health, employment, religious or similar beliefs, trade union membership, race or ethnic origin, political opinions, child protection, sexual life or criminal record. If an individual provides this information, he or she will be required to give explicit consent for us to hold such information.

Aggregate Information

Janice Andersen automatically receives and records website information on our server logs from your browser. Data collected may include dates and times of visits, pages viewed and the time spent on the site. This data is collected on an aggregate basis without any association to your personal information so that you remain anonymous.

How we use and disclose information - please also see our Data Protection Policy for more guidance.

Personally Identifiable Information

All information collected or provided to us is entered into our database.

An individual's personal data will only be disclosed to specific and named third parties e.g GP, Consultant, Employer, Legal Advisor with an individual's prior written agreement. An individual's data will not be otherwise be disclosed to any other third party unless Janice Andersen is required to do so by law.

Aggregate Information

Janice Andersen uses aggregated information collected from the website in order to enhance the website and to make it easier, faster and friendlier to use. In addition, IP addresses are monitored for security purposes but these are not linked to any personal information.

Additionally, your personal information may be aggregated and used anonymously in order to provide industry, marketing or trend analysis statistics.

Information Security

Janice Andersen takes appropriate technical and organisational measures to protect against the loss, misuse, unauthorised access, disclosure, alteration or destruction of personal information under our control.

All Janice Andersen service providers have to comply with our Data Protection Policy

In accordance with applicable national data privacy legislation, an individual may have the right to contact Janice Andersen to establish whether or not we hold personal data on him or her.

Any individual with a record in our database has the right to request a copy of any of his or her personal information. We may need to ask the individual to provide appropriate confirmation of identity before processing a request.

Any individual with a record in our database has the right to request that we rectify any inaccuracies in his or her personal data or that his or her record be removed from our database and other systems.

If, for good reason, we are unable to comply with such a request, we will let the individual know.

Changes to this Policy

Janice Andersen reserves the right to modify or amend the Privacy Policy at any time and for any reason. Please refer to this Policy from time to time as changes may be made without notice to you.

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Janice Andersen is a natural health and well being specialist practicing in London, Oxford and Manchester offering; Naturopathy, Nutrition, Stress Management, Massage, Manual Lymphatic Drainage, Aromatherapy, and Reflexology.

CNHC quality mark Complementary & Natural Healthcare Council

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